TeamViewer is arguably the most popular remote desktop tool available to users today, but it’s also one of the most expensive options out there. So if you’re considering its usage, you might be wondering: Is TeamViewer’s cost justified by its merits and demerits? And if so, what should you use instead? Read on to find out!
Best Features
To help you decide whether it’s worth spending $200 a year on TeamViewer, here’s a look at some of its best features. First, it has screen-sharing capabilities, which means that you can transfer files or collaborate with clients in real-time. In addition, to file transfers and screen sharing, TeamViewer lets users connect remotely to each other’s computers through their internet connections.
Merits
So, what are its merits, and what sets it apart from other remote control apps that you might have used in past? It has got one of the best security features on offer with an end-to-end encrypted connection that can’t be intercepted. However, even if it is hacked, there is no way for any hacker to access your computer since it doesn’t share your passwords or account details with anyone.
Demerits
The #1 issue I had with TeamViewer was its lack of security. As I stated earlier, it stores a connection ID that’s assigned to you. Every time you log in to your home computer remotely, someone can see your IP address. It also saves a record of every computer you log in to overtime.
Issues with System
The main issue with screen sharing is that people have reported being hacked. Hackers have been able to get into accounts through screen sharing. This means that it may not be secure enough for business purposes, or if you’re trying to keep your home safe from visitors. These are very serious issues that need to be addressed before they become a problem for users. Without solving these issues, many people will turn away from TeamViewer.
Issues With Connection Speed
When you’re dealing with a remote desktop software program, your connection speed is a big deal. If there are any signs of lag or delay in your interactions, you might as well just stay local. This is especially true if you’re having to coordinate via a live chat. There will be significant latency issues for both parties involved, making communication extremely frustrating—if not impossible.
Compatibility Issue
One of TeamViewer’s shortcomings is that it doesn’t have full compatibility with Mac OS X. Although Windows computers can easily access a Mac using remote desktop software, Mac computers don’t always recognize remote desktop software. However, you can use VNC Viewer (free) on your Mac computer to control it from another computer running Windows or OS X.
Security Concerns
If you’re looking for a Teamviewer alternative, consider LogMeIn. It has all of TeamViewer’s features but has a long history of security issues in its past. You could also try free solutions like Skype or WebEx if you don’t need access from outside your network or want to save money.
Conclusion
While there are many legitimate reasons to use TeamViewer, it seems that these reasons can also be easily provided through free alternatives. The real question is, when your company is providing an ample budget for other non-collaboration software solutions, does paying for collaboration software justify its cost in terms of user adoption? Make sure you discuss all of your options before deciding on what to use.
