Salesforce is a well-known customer relationship management platform and ecosystem that has experienced remarkable growth in market share and maturity in the last ten years.
Salesforce’s CRM offering, as well as its customer support, marketing automation, as well as app development tools, has made it a very popular choice among enterprises.
Since Salesforce is a complicated, interconnected technology, Salesforce testing is critical.
Challenges in Salesforce Testing
Salesforce testing also comes with its own set of challenges. Here are some of the major challenges:-
- It’s difficult to test complex features such as Service Cloud Console, Visualforce, and so on.
- Manual testing is costly, time-consuming and repetitive, and prone to human mistakes.
- For the Lightning UI, all of the tests in Salesforce Classic must be rebuilt.
- Even if certain basic functionality isn’t used, it can’t be eliminated from the process. GUI tests will fail if you move to the test environment.
- Field IDs may differ among organizations, causing challenges and complexity when building field locators.
Best Practices for Salesforce Testing
Let us now look at some of the best practices that you need to follow during Salesforce testing:-
1. A Well-thought-Out Test Strategy and Plan
Because there are so many components and business-critical processes involved in Salesforce testing, proper testing strategy, and test preparation are essential. You must identify your high-level objectives, as well as all of your stakeholders and their duties, throughout this phase. You should also describe the many phases of testing, as well as the various tools you’ll be using and the test’s exit criteria.
2. Setting up a Test Environment
In every testing project, possessing an integrated testing environment is critical, particularly in complex systems such as eCommerce apps. Many additional systems, such as microservices from multiple payment partners, fulfillment partners, couriers, and much more, are connected with Salesforce.
These systems must be interconnected so that thorough integration testing can be done in real-time circumstances, such as on production, to adequately test business-critical tasks.
When performed at the appropriate stage of development, integration testing is often costly. However, if problems are identified later in the process, such as during manufacturing, they will be far more expensive to rectify.
3. Test Scripts That Are Automated
When testing, automating business operations in Salesforce, such as a payment and order management flow, saves a lot of time. Keep an eye on the flakiness of your tests, though.
Automated functional testing may be done with test automation technologies including Selenium, Leapwork, UFT, and Cypress.
Salesforce has a variety of API endpoints that may be used for automated testing. Tools like Postman, REST-Assured, and SoapUI may be used to automate API endpoints.
4. Resolve Issues as Soon as Possible
“Shifting testing to the left,” or testing early in the product development lifecycle, is a concept we’ve all heard about. This stands true for Salesforce testing as well.
Early diagnosis of issues and implementation of remedies for such problems early in the development process saves time, money, and complexity. Early identification and resolution also offer the additional advantage of lowering business risk, increasing application security, and enhancing overall application quality.
Many of these issues may be avoided by performing regular minor deployments and testing them. This allows testers to validate that newly produced code is working properly.
5. Get Your Stakeholders Involved in User Acceptance Testing
User Acceptance Testing should always include stakeholders so that they can see what has been created and how it functions, as well as provide input and recommendations for future releases.
Involving customers in the testing process aids test engineers in identifying any problems with the business process, as well as ensuring that the application fits the requirements and that the created code matches their expectations.
When the business and development sides aren’t on the same page, there are a lot of delays and challenges in the development process. Avoid misinterpretation by encouraging interaction among stakeholders.
Conclusion
Salesforce testing helps to ensure the smooth working of the salesforce application. The best practices given in this blog can help you to implement salesforce testing effectively. But to achieve maximum results, you must take the help of a professional software testing company like QASource.
Visit QASource now to deploy premium salesforce QA and testing services to your software business.
